Support

Questions, bug reports and complaints: [email protected]. Tell us your phone model and Android version and we will get back to you.

How the result is worked out

Each of the forty statements belongs to one of five axes — Curiosity, Structure, Energy, Warmth and Sensitivity. Eight statements per axis, and four of those eight are worded the other way round, so agreeing with everything does not push a score up.

Your answers on each axis are added up and rescaled to a number from 0 to 100, where 50 is the middle of the scale. The two axes that end up highest decide which of the twelve cards you get. If all five come out high you get The Prism; if none of them stands out you get The Compass.

Why does it say my answers were inconsistent?

Because half the questions are reversed, we can check whether your two sets of answers agree with each other. If they disagree a lot — which usually means the questions were tapped through quickly — the app says so and suggests taking it again. It is not a judgement about you, it is a quality check on the answers.

What is "profile sharpness"?

How far your answers sit from the middle of each scale, on average. That is all it is. It is a measurement of your own answers and not a claim that you are rare, unusual or better than anyone. We do not have population data and we will not invent a percentage.

How is the comparison number calculated?

For each of the five axes we take the distance between the two scores. Axes where a gap tends to cost more in daily life count for more in the total. The app shows you every axis and both scores, so you can see exactly where the number comes from. Nothing is guessed and nothing is random.

My result changed when I took it again

That is normal and expected. You answered differently. Mood, the week you are having and how carefully you read all move the answers a little. Large swings usually mean one of the two attempts was rushed — check the consistency number on each.

Does it work without internet?

Yes. The test, the scoring, the readings and the comparison are all on the device. The only thing that needs a connection is buying or restoring a subscription.

I subscribed but Pro is not on

Open the app, go to Settings and tap Restore purchase. Make sure you are signed in to the same Google account that bought the subscription. If it still does not appear, email us.

How do I cancel?

Subscriptions are billed by Google Play, so they are cancelled there: Play Store → your profile picture → Payments and subscriptions → Subscriptions → Trait Deck → Cancel. Uninstalling the app does not cancel a subscription.

How do I delete my data?

Settings → Delete everything on this device, or just uninstall the app. See Data Removal.

Languages

The app ships in English and Turkish and follows your device language. You can override it in Settings.